AI case studies: 17 engagements tested before commitment
These cases come from real engagements. They show how I used AI to investigate a situation, explain it, compare options and prepare tests. Each case follows the seven steps of my approach: frame, investigate, explain, build, test, decide and steer.
Client organization names are omitted for confidentiality. Thresholds, tests and measured results are those of the engagements. The business models presented at the end of each case are annual projections built from these results: they are not a guarantee of performance.
17 cases shown out of 17
Strategic innovation
4 casesImproving first software use
Reduce churn by fixing customer onboarding.
Read the case →Property managerFreeing up time in handling requests
Distinguish recovered capacity from cash savings.
Read the case →Industrial groupChoosing the first useful AI uses
Fund uses whose value can be verified.
Read the case →Technical services firmFinding the knowledge projects need
Make validated knowledge accessible without depending on a few experts.
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Digital strategy
6 casesDeferring a geographic expansion
Check demand before an additional site in Ontario.
Read the case →Dental clinic networkReducing unused appointment slots
Fill schedules better without spending more on advertising.
Read the case →Hotel groupIncreasing direct bookings
Reduce commissions while preserving demand.
Read the case →Training companyChoosing clients able to fund training
Shift from individual enrolments to corporate contracts.
Read the case →Specialty retailer with online salesResponding faster to customer requests
Reduce first-response time without lowering satisfaction.
Read the case →IT services companyFollowing up with prospects awaiting a reply
Reply within one business day and grow profitable contracts.
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Analytics + data
7 casesSpeeding up industrial quotes
Shorten quote lead times without sacrificing margin.
Read the case →Accounting firmMaking recurring services profitable
Review service packages before hiring.
Read the case →Food manufacturerCutting a product range that erodes margin
Remove costly items with a commercial test.
Read the case →Construction companySelecting the projects that protect margin
Improve bids before seeking more volume.
Read the case →Ready-to-wear retailerReducing returns before funding growth
Improve profitability of existing orders.
Read the case →Multi-site distribution companyPreparing supplier invoices for approval
Reduce invoice preparation time without touching payments.
Read the case →Industrial parts distributorForecasting purchases to limit stockouts
Reduce stockouts without raising average inventory.
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Reading the business models
All amounts are in Canadian dollars, before taxes. The initial investment covers the project, including the strategy work. The net annual gain subtracts new recurring costs and, where applicable, the contribution lost. The prudent scenario reduces gains without automatically reducing costs.
The simple payback equals the initial investment divided by the net annual gain, multiplied by twelve. It assumes a stable situation, with no ramp-up and no discounting. The property case distinguishes recovered capacity from cash savings.
A comparable challenge?
Describe the decision to make and the data available. I will suggest an approach to prepare it and the evidence to gather before deciding.
Let's talk strategyAs with the cases above, the information you share remains confidential.
(438) 879-5477
djamel@ighil.ca
315 Bd René-Lévesque E, Montréal, QC H2X 3P3
@djamel.ighil